My Retail Journey

Notes of a Retailer by Profession and Choice!

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29 November, 2011

Retail FDI - Letter from the Commerce Minister of India

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Last week, the Cabinet of the Indian Government allowed 100% FDI in Single Brand Retail and upto 51% FDI in Multi-Brand Retail - it was i...
27 November, 2011

FDI in Retail–the saga continues!

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It was a much-awaited, welcome move by the Cabinet of the Indian Parliament to allow 100% FDI in Single Brand Retail and up to 51% FDI in m...
21 November, 2011

What Retailers can learn from Kingfisher Airlines

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The past few weeks would have been one of the most tumultuous for India’s five star Airline, Kingfisher ! The Airline and its promoter Dr. ...
18 November, 2011

UnHate the campaign, atleast for the Consumer’s sake!

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  There is so much brouhaha about the most recent campaign of United Colors of Benetton , the marquee fashion brand from Europe’s fashion ...
14 November, 2011

Customer Service - by Trial & Error!

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My only claim to understanding or appreciating an Apple product is my iPod Nano, which my buddy had gifted me 6 years ago. A 4 GB nano, I...
28 October, 2011

Selling, Upselling and Unselling

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Despite my request thrice, the staff of India’s first class airline forgot to sell me sandwiches and muffin, my first and most important me...
14 October, 2011

Airports, A/c and Retail Opportunities

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  I came across an article recently on Times of India according to which Airports Authority of India (AAI) plans to turn-off air-conditio...
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Shriram, The Retailer
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