My Retail Journey

What customers rue most about is when a predictable customer service goes awry. Especially, if one has been pampered all the while for quite...

The term “Happy Hours’ is better known for a “Buy One. Get One Drink Free” at most bars and restaurants all across the world. F&B Retail...

Croma, which is a part of the TATA Group has been my preferred store for shopping all things electronic over the past few years. They custom...

The first store for Reliance came up in Hyderabad. It was a grocery retail format and many skeptics wrote off the idea, citing intense compe...

Restaurant business is damn exciting. While people don’t shop for clothes and mobiles every weekend, most people drop over for a good meal f...

I was browsing Facebook on my laptop which is quite rare. I mean, I would rather use my hand held devices viz., the iPad and iPhone for post...

In the early 2000s, there was only one mobile phone brand that was popular in India. It was none other than Nokia. It was considered the “Ma...