My Retail Journey
Notes of a Retailer by Profession and Choice!
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24 July, 2014
Online Dining
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I have enjoyed my pizzas better at the restaurant that at home, all along. It is more to do with the fun of dining – you plan a trip to the ...
09 July, 2014
Rewarding Customers
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I happen to visit Phoenix Market City Mall in Velachery, a suburb of Chennai earlier this week. I usually don’t travel all that far, it’s a...
12 June, 2014
Online Grocery Shopping
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There has been enough spoken and written about the Flipkart-Myntra deal. Online Commerce is no more a hype at the moment and there is no mo...
25 May, 2014
Embarrassing Customer Moments
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What customers rue most about is when a predictable customer service goes awry. Especially, if one has been pampered all the while for quite...
25 April, 2014
Happy Hours on the Web
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The term “Happy Hours’ is better known for a “Buy One. Get One Drink Free” at most bars and restaurants all across the world. F&B Retail...
17 April, 2014
Digital Retail is still nascent
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Croma, which is a part of the TATA Group has been my preferred store for shopping all things electronic over the past few years. They custom...
21 March, 2014
Reliance wins handsdown
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The first store for Reliance came up in Hyderabad. It was a grocery retail format and many skeptics wrote off the idea, citing intense compe...
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