My Retail Journey

Notes of a Retailer by Profession and Choice!

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21 March, 2019

Travel Retail at Regional Airports

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I am seated at Madurai Airport and my Spicejet to Chennai is delayed by 55 mins. It’s a swanking new terminal built a few years ago when t...
14 March, 2019

Rail Retail – The next big thing?

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Among the few exciting assignments that I have worked all my life, one of the most interesting ones was setting up commercial opportunitie...
17 February, 2019

Sleep Matters

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It’s been an eternal debate if it makes sense to fly business class or first class while the seats in the Economy Class also take us t...
22 January, 2019

Coffee Matters (Noun & Verb)

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My former Boss at BIAL, Mr. Stephan Widrig, the then Chief Commercial Officer blocked his calendar and sent me a meeting request with ...
15 January, 2019

Notes of a Frequent flyer

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The biggest technology revolution Indian’s have encountered in the past 5 decades is the advent of the internet for daily use. From or...
24 December, 2018

GST on Cinema Tickets

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The Union Government of India has recently announced a reduction of GST on Movie Tickets from 28% to 18%. The Film Industry took collectiv...
13 December, 2018

Staff Empathy - Wake up India!

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Like many of you, I too saw the viral video of the Zomato delivery guy consuming the food meant for Guests on his scooter. As a benefit of...
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Shriram, The Retailer
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