My Retail Journey
Notes of a Retailer by Profession and Choice!
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02 May, 2019
Marketing or Sales – Take your pick?
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I participated in a professional debate after a very long time last week. The Topic was “Marketing or Sales - Take your Pick” organised by...
21 April, 2019
Customers Expectations & Managing Impatience
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The Ola App says your driver will arrive in 3 mins. It’s already 4.26 mins and you are irked. The Swiggy App says your food is on the ...
10 April, 2019
Retailers and Jet Airways – Cross Learnings
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I had just started flying frequently from Bangalore to Delhi for monthly meetings and the preferred choice those days was Jet Airways (9W)...
07 April, 2019
Desi, Videsi or Woh!
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I started my 30-hour 2 Credit Retail Management Elective Course at BIM – Trichy for the 40-odd sophomores who are completing their 2-Year ...
21 March, 2019
Travel Retail at Regional Airports
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I am seated at Madurai Airport and my Spicejet to Chennai is delayed by 55 mins. It’s a swanking new terminal built a few years ago when t...
14 March, 2019
Rail Retail – The next big thing?
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Among the few exciting assignments that I have worked all my life, one of the most interesting ones was setting up commercial opportunitie...
17 February, 2019
Sleep Matters
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It’s been an eternal debate if it makes sense to fly business class or first class while the seats in the Economy Class also take us t...
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