My Retail Journey

Notes of a Retailer by Profession and Choice!

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31 July, 2019

My Retail Journey with the Coffee King

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I have sang praises for the coffee consistency across India. I have shared so many anecdotes about my most favourite Indian Retail brand. ...
11 July, 2019

Elevating the Pantry Shopping Experience

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I was at the FoodHall on Linking Road at Mumbai for a recce on behalf of an FMCG Brand that I am working as a Retail Advisor. This was my ...
01 July, 2019

Why Coke wants Coffee...

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A budding second generation Entrepreneur started an Internet cafĂ© in Bangalore’s iconic Brigade Road in the mid-90s with the unprecedent...
09 June, 2019

Self-Checkout or Assisted

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Earlier, I wrote in my article for The Economic Times about how Self-Checkout or even an assisted one would make a cut in the Indian scen...
02 May, 2019

Marketing or Sales – Take your pick?

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I participated in a professional debate after a very long time last week. The Topic was “Marketing or Sales - Take your Pick” organised by...
21 April, 2019

Customers Expectations & Managing Impatience

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The Ola App says your driver will arrive in 3 mins. It’s already 4.26 mins and you are irked. The Swiggy App says your food is on the ...
10 April, 2019

Retailers and Jet Airways – Cross Learnings

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I had just started flying frequently from Bangalore to Delhi for monthly meetings and the preferred choice those days was Jet Airways (9W)...
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Shriram, The Retailer
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