My Retail Journey

It’s ironical that I am writing this article on my 100 days of Employment from home. So be it. Out of the 100 days, 25 have been Work from H...

12 December is celebrated annually as Retail Employees Day, an occasion to thank the frontend staff who have taken up Retail as their pref...

Chennai’s T. Nagar, which is world-famous for its shopping hub has been in the news for a wrong reason since the past few days. One of the...

It is an almost daily endeavour for Retailers to “delight” their customers, which is perhaps the highest level of “Customer Service ...

One of the biggest challenges for Retailers is customer conversion. In large formats such as Malls, Department Stores & Hypermarkets, ...