My Retail Journey

Notes of a Retailer by Profession and Choice!

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Showing posts with label customer delight. Show all posts
Showing posts with label customer delight. Show all posts
04 July, 2018

SS EOSS 2018 is a full house

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After a long time, I went shopping. Once again, of course during EOSS popularly known as End of Season Sale which usually occurs twice a ...
20 February, 2018

Does Loyalty still exist?

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I was speaking on a Panel Discussion last week at a conference hosted by Asia Retail Congress at Mumbai with some fantastic speakers fro...
19 July, 2017

GST at Cinema Theatres

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GST is the most searched term, perhaps in the past 30 days or so. India transitioned to GST on the midnight of 1 st July 2017 with a spec...
07 May, 2017

K for Kleptomaniacs

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People who steal at retail stores are otherwise known as Kleptomaniacs. Store Pilferage, as it is also known accounts for about 10% loss...
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Shriram, The Retailer
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