My Retail Journey

It’s all about how customers are treated – the eternal philosophy of modern retailing.  During the recent shopping spree ahead of Deepavali ...

The Ola App says your driver will arrive in 3 mins. It’s already 4.26 mins and you are irked. The Swiggy App says your food is on the ...

I was speaking on a Panel Discussion last week at a conference hosted by Asia Retail Congress at Mumbai with some fantastic speakers fro...

GST is the most searched term, perhaps in the past 30 days or so. India transitioned to GST on the midnight of 1 st July 2017 with a spec...