My Retail Journey

I bought my first mobile phone, a Samsung R 220 in 2002 when I used to work at Musicworld in Kolkata. Those days, it set me back by over R...

Smartphones have come a long way in India over the years. Until about ten years ago, the most popular phones for business purposes were Bla...

What customers rue most about is when a predictable customer service goes awry. Especially, if one has been pampered all the while for quite...

Croma, which is a part of the TATA Group has been my preferred store for shopping all things electronic over the past few years. They custom...

After the successful launch of 137 stores across the country, Fastrack, the leading youth fashion accessories brand (a division of Titan Ind...

A couple of days back, I had a meeting in the city (Chennai, where I live three days a week when I ain’t travelling!). The host was willing ...

I have been without a pair of floaters / slippers for over two months now. Just that I’ve not been able to find a Retail Store closeby where...

  After a lot of careful consideration over the past few months, including reading various literature online and discussion with friends a...

  Its not so usual that you see Electronic Retailers promoting one particular brand at their stores. It means there is a larger strategic ...

To keep up with time is one of the biggest challenges, whether it is for individuals or for organizations. For Retailers, the challenge is ...

The lady at the check-in counter of Jet Airways, India’s premier airline told me that I just need to show the Boarding Card at the Lounge – ...