My Retail Journey
Notes of a Retailer by Profession and Choice!
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Showing posts with label
mall
.
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Showing posts with label
mall
.
Show all posts
19 June, 2022
The rise of Tier 2 towns
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Have been on a pan-India tour for the past few weeks, visiting our stores, interacting with my colleagues, our valued franchise partners, ma...
05 April, 2017
D for Delight - Customer Delight
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It is an almost daily endeavour for Retailers to “delight” their customers, which is perhaps the highest level of “Customer Service ...
12 June, 2016
Is it Game Over for Malls?
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Whose fault is it, I wondered, when I entered this iconic location last weekend. The Mall was nearly empty on a sunny Saturday afterno...
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