My Retail Journey

There are very few instances when we lose something and still be happy – One is at a Salon and another when we watch with glee, a drop-in ...

I started my career in Retail in 1997 scooping ice-cream at Baskin Robbins’ second outlet in India and first in Chennai (then, Madras). As...

The Ola App says your driver will arrive in 3 mins. It’s already 4.26 mins and you are irked. The Swiggy App says your food is on the ...

I was speaking on a Panel Discussion last week at a conference hosted by Asia Retail Congress at Mumbai with some fantastic speakers fro...