My Retail Journey

What customers rue most about is when a predictable customer service goes awry. Especially, if one has been pampered all the while for quite...

I was at the Starbucks (SBUX) outlet in South Mumbai a few days ago. SBUX, in a JV with the Tata Group  opened their first outlet in India ...

Early this week, I received a mailer on my inbox – that screamed a 51% Discount – just that I was confused if it was at their physical stor...

Unlimited Idlis and Dosas for only Rs. 149 at the reputed Mr.Idli! Multiple varieties to choose from! What intrigued me was the headline ...

My initial happiness started worrying me after sometime – after all who wouldn’t want to achieve their Sales targets! When I was told earlie...

Everybody who is somebody in Marketing is today craving about the power of Social Media on consumers. I have been hooked onto this upcoming ...