The Accidental Entrepreneur

The first 15 years of my career was filled with exciting tenures at some of India’s top Retail companies. My flagship stints include designing and setting up the entire retail areas at India’s first private Airport at Bangalore in 2006. Subsequently I joined Café Coffee Day in 2009 and went on to set-up 140 cafés all India, all of them being operated directly by the company, save for a few Airports which were operated by JV partners. In 2012, I moved back from Bangalore after working there for 8 years to my hometown Chennai to join the world’s oldest automobile company in continuous production and India’s pride, Royal Enfield Motorcycles where I was responsible for transitioning to the new Retail Identity as well as setting up 160 dealerships across India. In all these three companies, I had the privilege to work with some of the best minds in the world and in India including with two top Entrepreneurs and I always dreamt of a confirmed berth in the C-suite by the time I hit my 40s (which is around now). But destiny had other plans. Good or Bad, I am yet to decipher. 

Due to certain personal situations, I had to give up my professional career and that’s how I ended up becoming an Entrepreneur. An Accidental Entrepreneur. With no prior knowledge in running an own business, with no access to external capital or hereditary wealth and of course not a surname that would get me the first Sales order, I went about setting up my first venture which was an offline retail store selling baby products. We had a grand vision but were short on funds although we (my wife and I) invested our lifetime savings into the venture. Various reasons were to our disadvantage including the 2015 Natural calamity due to which I ran out of fuel sooner than I thought. Everytime I decided to give up on Entrepreneurship, there was a strong reason emerged why I should continue what I had started. And this was only reemphasized during the recently concluded TiECon 2019, the annual flagship event hosted by TiE Chennai.

I became a member of TiE Chennai in 2014 and was invited to join as a Charter Member earlier this year. I have seen in close quarters how the Entrepreneurial ecosystem in Chennai has thrived despite the overall conservative ideology of Investors here. I have seen a few Start-Ups who have gone to become larger in scale and operations while a few haven’t been lucky. 

The conclave this year had some outstanding speakers such as Mr. Vineet Nayar (HCL) and Mr. Harish Bhat (Tata Sons) who had come over from far away and shared their experiences and the opportunity that India offers. Many other Entrepreneurs who were on stage as well as off-stage only displayed courage and positivity about Entrepreneurship even during the current turbulent times and have infused a new sense of optimism in me about various possibilities that lay ahead. 

Vineet Nayar shared an anecdote of how and why Entrepreneurs should choose to be a butterfly but not an ant and keep fluttering their wings, come what may and never give up on dreams. Mr. VR Muthu, the Founder of VVS Sons which owns “Idhayam” Gingely Oil spoke on his own experiences of failures and successes and how he convinced Retailers to stock and sell their products with innovative marketing methods which has a 10% contribution to revenues from Exports, thanks to the global Tamil diaspora. Mr. Sathish Kumar from Erode whose Company owns “Milky Mist” range of dairy products created a Mobile App using which the so-called “North Indian” food item "Paneer" has been used by the regional population in Tamil Nadu with innovative menu offering. Sathish doesn’t have an Ivy league degree, runs a 500 Crore company, recently appointed by a former top-honcho from Amul and has clearly displayed that Higher Education is not a guarantee for success and that one can employ the right talent to grow the business.

NextGen Entrepreneurs Tharun Mahadevan, Manu Ranjith and Sanjay Dasari spoke on how they never used their surnames to get the first Purchase Order and how their international education and exposure helped them to look at a larger perspective than their peers who have been educated within the country. Mr. Murugavel who built India's first formal match-making company and made an IPO with it and Mr. Suresh Sambandam whose company Kissflow has led the SaaS revolution in India along with Zoho and Freshworks from Chennai revealed how the IT Industry could contribute over a Trillion US Dollars to the Indian Economy in the coming years.

I am an eternal optimist with a Never-say-Die attitude and TiECon 2019 has only been an eye-opener for me that many other Entrepreneurs who were/ are more disadvantaged than me have overcome severe hardships and business failures including financial losses worse than I have and that I have no reason to give-up yet, having sailed 5 years already in to this. 

As I always say, I have Miles to Go... 

Travel is an Incredible Opportunity

I have been travelling regularly on work for over a decade now. As a kid, my travel (mostly by bus & train) for outstation trips was limited to 2-3 times a year. My first business travel was in 2002 when I was called for an Interview by Shoppers Stop in Mumbai for the role of a Supervisor for their Chennai Store. I negotiated hard with the HR guy to get me a flight ticket although it was out of bounds by their policy. I flew Air India – a noon flight onward and a 2am flight for return since that was the lowest fare. Then I started flying across South India to expand the business of Benetton in 2005 with monthly visits to Delhi to our HO. The first visa on my passport was in 2006 and well, it was for Switzerland where I went to learn Travel Retail which I was implementing at Bangalore International Airport (BIAL). I flew to Singapore First Class onward and Business Class return for the first time, to speak at a conference on Indian Aviation in 2008 with my tickets being sponsored by the Organisers.  Travelled to 10 countries across Asia and Europe during my stint at BIAL. My domestic travel peaked during my stints at Café Coffee Day in 2009 where I set-up 140 cafes pan-India and thereafter at Royal Enfield Motorcycles in 2012 where I set-up 160 Dealerships across India.

Those days, I literally used to live out of a suitcase, travelling 3-4 days a week, more than 40 weeks a year. It was a lot of fun although tiring. But a sense of accomplishment looking at my professional achievements down the years. I have met many people at Airports – from childhood classmates to celebrities to politicians to academicians to Industrialists and a long list of personalities. I even travelled with a person of the third gender from Hyderabad to Bangalore once and trust me, it was some experience I would say.

Since 2014 my travel reduced to almost 10-15 days a year when I chose to become an Entrepreneur and started my offline Retail venture Smiling Baby in Chennai. I restarted my travel since 2017 when I began focusing on my Consulting Assignments. Interestingly, I have travelled over 45 weeks during the past 52 weeks, mostly by train since I prefer taking an overnight journey for distances less than 500 kms.

I have always travelled in a/c coaches this past year and mostly in the 2^nd A/c Coaches since the bills are paid by my clients. I have always wondered why & how some people manage to fly Business or First Class and have done a lot of searches on this topic online. Empirical data suggests that those who fly in higher classes are more productive upon arrival in their destination cities. They get to sit comfortably, sleep on a flat bed, read a lot, get less distracted while working due to fewer passengers and hence are refreshed by the time they arrive in the next station. Indian Prime Minister Mr. Modi is a classic example – we have seen him fresh as an Apple just the day upon arrival even after trans-Atlantic flights!

I travelled on 1^st a/c last night from Chennai to Madurai and this was so comfortable. Even in 2^nd A/c, sometimes I get side upper or lower berths and I have seen my productivity nose-dive the next day. But the 1^st a/c coaches are so comfortable. The berth is wider, fewer people, lesser banter and more comfortable a/c with a bigger pillow and nicer rugs. Trust me, the day after such comfortable travel is not just a more productive day but also a happier day, which boosts morale and work efficiencies. I travelled in 3^rd A/c a week back and had a upper berth onward and lower berth up on return and it was not even just uncomfortable but very frustrating. The next two days were a nightmare.

This is not to demean the millions of people who travel in non-a/c coaches or other means of public transport. Travelling comfortably works best for me to increase my productivity and I believe, to each his own. Her own. Whichever mode, travel is a great opportunity to learn new things, meet new people and understand life better during the journeys.